Cognitive Therapy Chatbot Terms of Service

Last Updated: [23 Oct 2023]

Welcome to the Cognitive Therapy Chatbot (Maria)! Before you start using our services, please read and understand the following terms and conditions:

1. Confidentiality:

Your interactions with the Cognitive Therapy Chatbot are confidential. However, please be aware that the chatbot is a program and not a human. To maintain complete privacy, avoid sharing personally identifiable information.

2. No Medical Advice:

The Cognitive Therapy Chatbot does not provide medical advice, diagnosis, or treatment. It is not a substitute for professional healthcare advice. Always consult with a qualified healthcare provider regarding any questions or concerns about your health.

3. Emergency Situations:

The Cognitive Therapy Chatbot is not equipped to handle emergencies. If you are in a crisis or need immediate assistance, please seek emergency care or contact a relevant emergency service immediately.

4. Data Storage:

Your mood logs and interactions with the Cognitive Therapy Chatbot are securely stored. We respect your privacy, and this data can be deleted upon your request.

5. Community Guidelines:

We believe in fostering a supportive and respectful environment. Please be kind and considerate when interacting in the community forum. Any harmful or disrespectful behavior may result in a ban from using the service.

6. Updates & Changes:

The Cognitive Therapy Chatbot may receive updates and improvements to enhance its service. Users will be notified of any significant changes that may affect your experience.

7.Self-Help Tool:

The Cognitive Therapy Chatbot is designed to provide self-help resources, coping strategies, and emotional support. It is not a replacement for professional therapy or counseling.

8.Age Restriction:

Users must be at least 18 years old or the legal age of majority in their jurisdiction to use the Cognitive Therapy Chatbot. If you are under the specified age, please seek guidance and consent from a legal guardian.

9.User Responsibility:

Users are responsible for their interactions and usage of the Cognitive Therapy Chatbot. You are encouraged to use the service responsibly and consider the potential impact of your interactions on yourself and others

10.Termination of Service:

The Cognitive Therapy Chatbot reserves the right to terminate or suspend service to users who violate these terms and guidelines without prior notice.

11.Feedback and Suggestions:

We value user feedback and suggestions to improve our services. Please feel free to provide feedback through the provided channels. Your input helps us enhance the chatbot’s effectiveness.

By using the Cognitive Therapy Chatbot, you agree to abide by these terms and conditions. If you do not agree with any of these terms, please refrain from using our services. We are committed to providing a safe and supportive space to help you manage your mental health, and we appreciate your cooperation in adhering to these terms.

If you have any questions or concerns about these terms, please contact us at connect@dlab.or.tz.

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